1420 Baseline Ave, Austin TX
Free shipping on orders over $75
New players: first hour on court free · code FIRSTDINK
Weekend sale — 20% off all paddles · ends Sunday
Help & shipping (512) 555-0142
Player at the net holding a pickleball
Support team is online Contact

Got a question?Let's rally.

Paddle advice, an order that's gone astray, or a court booking for the whole league — real humans from the club answer every message, usually within two hours.

Avg. reply 1h 48m 98% happy players
Call us(512) 555-0142

Mon–Fri 8am–8pm · Weekends 9am–5pm CT

 Emailhello@dinkdistrict.com

We reply within 2 hours on business days.

 Visit the club1420 Baseline Ave

Austin, TX 78704 · Open daily 7am–11pm.
Send a message

Tell us what's on your mind.

Pick a topic so we can route you to the right person. The more detail you share, the faster we can help.

What's this about?
Please tell us your name.
Enter a valid email so we can reply.
0 / 1000 Add a few words so we know how to help (10+ characters).
Your details are only used to answer this message. No spam, ever.
Message sent

Nice shot,
friend.

We've sent a confirmation to your inbox. A member of the club team will reply within 2 hours during support hours.

Ticket DD-0000
0minAverage first reply
0%Players happy with support
0dayCourt-test returns
0daysA week, someone's on court
Quick answers

Maybe we've already got it covered.

The five things players ask us most. Still stuck? Use the form above and we'll sort it out.

Track my orderLive carrier updates Start a returnFree within 30 days Paddle size guideWeight, grip & shape
See all FAQs
How long does shipping take?
Orders placed before 2pm CT ship the same day. Standard delivery is 2–4 business days within the US and always free over $75. Express options are available at checkout.
Can I try a paddle before I buy?
Absolutely. Demo any paddle free at the club desk and hit on an open court. Love it? We credit your court time toward the purchase. Shopping online? Every paddle has a 30-day court test.
What's your returns policy?
Return unused gear within 30 days for a full refund, and paddles you've played with within 30 days for store credit or exchange. Start a return online or drop it at the club.
Do you offer team, school or league pricing?
Yes — orders of 8+ paddles unlock team pricing, and we run clinics for schools, corporate groups and leagues. Choose “Teams & events” above or email wholesale@dinkdistrict.com.
Is my paddle covered by a warranty?
Every paddle includes a 12-month manufacturer warranty against core delamination and face defects. Send us a photo with your order number and we'll make it right.
Prefer the court?

Talk it out
over a game.

Our staff are on court most evenings. Book a free first hour, grab a demo paddle and ask us anything in person.

Book a court Shop paddles